Terms & Conditions

These Terms & Conditions explain the rules for using Hodliday, browsing stays, creating an account, hosting properties, and using partner travel services.

By using Hodliday, you agree to use the platform responsibly, provide accurate information, and follow the booking, hosting, payment, and partner-service terms presented during each flow.

Cancellation policies

Each native stay shows the host-selected policy before a guest books. The standard policies are:

Flexible

Cancel 24 hours or more before check-in for a full refund.
Less than 24 hours before check-in: the first night is non-refundable and the remaining nights are refunded.

Moderate

Cancel 5 days or more before check-in for a full refund.
Less than 5 days before check-in: the first night is non-refundable and 50% of the remaining nights are refunded.

Strict

Cancel 14 days or more before check-in for a full refund.
From 7 days to under 14 days before check-in, 50% of the accommodation is refunded.
Less than 7 days before check-in: the accommodation is non-refundable.

The cleaning fee is fully refunded for any cancellation before check-in.
If the host cancels, the guest always receives a full refund.
Refunds are returned in the same number of sats that were paid, without converting to fiat and back.

A custom policy is the host's published free-text policy and is reviewed manually when a refund is requested.